Outsourcing in Government: Transforming Service Delivery While Controlling Costs - Accenture

Outsourcing in Government: Transforming Service Delivery While Controlling Costs: "Transforming Service Delivery Requires a More Strategic Approach to Outsourcing

The increasing pressure to improve service delivery in a cost-effective manner compels government executives to optimize their resources more carefully than ever. Following the examples of leaders in the Canadian public sector and around the world, they should explore strategic outsourcing relationships that can transform service offerings while controlling costs and minimizing risks. Four imperatives can guide them:"